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Space & Poliform Customer Service Assistant/Showroom Installer

Space Furniture and Poliform are seeking a dynamic and motivated Customer Service Assistant/Showroom Installer for their Melbourne operations based in Richmond.

Key Role and Responsibilities – This is a permanent full time role Monday to Friday.

The primary responsibilies of this role are to assist with Customer Service issues which will include onsite visits to assess client issues. You will also assist with aspects of installation of systems and loose furniture in both the Space and Poliform showrooms.
Responsible for general showroom maintenance, and stock management.
Reporting to and working with Visual Merchandiser to execute floor plan and display
All Customer Service issues are reported directly to State Managers

Other Duties

- Problem solving and resolution management. To be able to assess damages and imperfections in product and propose a resolution
- Liaise with the Customer Service Department – reporting and assessing of issues.
- Liaise with clients, delivery teams, showroom consultants and State Managers for Customer Service Issues
- Working with other members of installation and warehouse team to ensure smooth process
- Assist with delivery of loose furniture items if required by warehouse management

- Some heavy lifting
- Rubbish removal
- Painting

Job Requirements
- Manual Handling - lifting, moving, packing, unpacking, stacking stock as required
- Hold a valid drivers licence
- Be OH+S proficient
- Possess an exceptional work ethic
- Demonstrate honesty and work with integrity
- Excellent communication skills
- High attention to detail
- Strong numeracy and literacy skills

Job Description: Space & Poliform Customer Service Assistant/Showroom Installer

Please be advised that only shortlisted applicants will be contacted. Shortlisted candidates will be required to complete a Space Furniture Employee Application Form

You will also need to partake in a pre-employment medical which will include drug and alcohol screening. This is at no cost to you.

You must be an Australian resident or have the appropriate visa to work in Australia to be considered for this position.

Applicants are invited to apply via email to

Shiry Klipstein
VIC State Manager
shiry.klipstein@poliform.com.au

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