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How to Shop

Ordering with us is easy

At Poliform you can now shop 24 hours a day, 365 days a year from your home or office.

This can be done either via our online store or if you prefer a personal consultation we can arrange a time in our showroom or a visit in the privacy of your home.

Sydney (02) 8339 7570

Melbourne (03) 8420 0800

Or email  info@poliform.com.au

 

Fabrics, Materials, Colours and Dimensions

Colors on the website are indicative only, we recommend you visit in store if you are not sure of the color you are selecting. Alternatively contact info@poliform.com.au if you would like further assistance from a sales consultant.

It is your responsibility to measure the area within your home to ensure the product will be the appropriate size.

If you need help with dimensions, our sales consultants can help you with selection of items, simply email  info@poliform.com.au and a consultant will respond within 48 hours, or visit a store for a consultation.

 

Confirming your orders

After you place an order with us, you will receive an order confirmation email with the details of your Order. Therefore it is very important that you enter a valid email address when submitting your order. Please check the order confirmation carefully and report possible errors to our online orders immediately.

Your order is a binding contract proposal that we accept by sending out the order confirmation or the product.

By placing your order you agree to our  general terms and conditions.

You will be informed by e-mail as soon as your ordered product leaves our warehouse.

Changing your order

Changing your order is always possible provided your goods have not been dispatched. Please email  onlineorders@poliform.com.au should you wish to change your order and if your order has not been dispatched we will do our best to accommodate your request.

Cancelling your order

Cancelling your order is possible only if your goods have not been dispatched. Please email  onlineorders@poliform.com.au and if your order has not been dispatched we will refund your account as soon as possible.

I can't find what I want to buy from your online store

We have carefully selected the products available on our online store to provide a broad selection of some of our most popular items, in recommended fabrics and colors which are available for quick delivery.

We can of course order every product by all listed manufacturers for you, simply complete our  product enquiry form, and a sales consultant will contact you within 48 hours with pricing and delivery details.


 

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